terms & conditions

Lesbasic.com is the shopping website of Les Basic that allows consumers to browse, select and purchase furniture and home wares from Lexta International Limited company as licensee of © Les Basic brand. 

Acceptance
By using this website you acknowledge that you have read and understood, and agree to be bound by, these terms and conditions, which form a legally binding contact between you and Lexta International Limited.

Disclaimer/ Limited liability
You agree that your access to, and use of, this website is subject to these terms and all applicable laws, and is at your own risk. This website and its contents are provided to you on an “as is” basis. The website may contain errors, faults and inaccuracies and may not be complete and current.

Lexta International Limited: (i) makes no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials or products included on this website; (ii) accepts no responsibility for any loss suffered by you or anyone else in connection with the use of this website or content; and (iii) does not guarantee that this website will not cause damage or is free from viruses or any other defects or errors.

Lexta International Limited, including our partners, directors, officers, employees, agents, contractors, successors, affiliates and other associated third parties, will not be liable for any damages whatsoever arising out of, or in any way related to, the use of this website and any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Privacy
Your privacy is very important to us and we will always act to protect your information. For more information, please see our Privacy Policy.
Please note that by agreeing to these terms and conditions you will be deemed also to have read, understood and agreed to our Privacy Policy.

Payment
All orders are in United States Dollars (USD). You must pay in full for your products purchased at the time of placing an order.

We accept payment by Visa, MasterCard and PayPal only.

Credit card information collected will be stored securely using a PCI DSS-compliant solution.

Credit card information will be masked on your account and will not be visible to Les Basic Customer Service operators.

We will always act to protect the details of your payment and purchase; however, in the absence of negligence, Les Basic will not be responsible for any loss or damage that you may suffer if a third party acquires unauthorised access to data that you have provided to us when ordering from our website.

Pricing
All prices are subject to change. All prices displayed on this website are only valid online at the time shown.

Lexta International Limited is not responsible for incorrect pricing on external websites.

Password and Account Security
It is your responsibility to maintain the confidentiality of your password and account and all activities that take place under your password or account. If you use a shared computer, ensure that you log out of your account at the end of each session.

If you believe that there has been a security breach or misuse of your password or account, please let us know immediately.

Lexta International Limited will not be liable for any loss or damage that may occur as a result of your failure to comply with this clause.

Stock Availability
We will do our best to ensure products ordered are available for delivery; however, stock availability varies constantly and is only valid at the time shown.

You acknowledge that in cases where you place an order for an item that is regrettably out of stock or discontinued, we may reject that order. In such cases, we will refund in full all amounts you have paid in respect of such unavailable product.

We cannot provide ‘rain checks’ for products ordered online and, where permitted by law, reserve the right to limit the sale of products to reasonable or normal household quantities.

Please be aware that each item may have slight variations in pattern and colour. Lexta International Limited cannot take responsibility for these differences.  

Order Cancellations
You can cancel your online order provided that it has not been dispatched.

We will refund you in full for the orders cancelled and will not charge a cancellation fee. Please note that if the order has been dispatched, we are unable to cancel the order.   

If your order has been dispatched, please refer to our Returns Policy.

Les Basic reserves the right to cancel your order if:

  • You provide an unauthorised credit card
  • We are unable to process payment on the credit card provided
  • You provide invalid personal details
  • If, when required, you cannot provide acceptable proof of identity
  • The product has become unavailable
  • If, for any reason, we do not believe we can successfully complete delivery

Delivery
The delivery charge is calculated by weight and shipping location and is non-refundable.

We use TNT, Fed-ex or DHL for our shipping needs and will deliver worldwide. Delivery lead-time will vary depending on your location.

Please note that all parcels will require a signature upon delivery. If there’s no authorised person at the delivery address to sign for the parcel, then the delivery driver will leave a card and the parcel will be returned to the nearest depot for you to collect.

We will make every attempt to deliver goods as quickly as possible. Please be aware that delays may occur due to unforeseen circumstance or factors that are beyond our control. Lexta International Limited will not be liable for any delay or losses arising from subsequent reliance on external services.

If your product has not arrived within 50 days of purchase, please contact us.

Returns
Les Basic do not accept the return of the goods delivered to you if the goods delivered have been accepted or deemed accepted by you or wish to change your mind and cancel the sales order, unless we choose to do so in our sole discretion.

If a return was accepted by us, the item must be returned unused and in brand-new condition. You are liable for the shipping and handling charges. Lexta International Limited will not hold responsibility for items lost or stolen during transit.

Faulty Items
Discounted sales items are non-refundable unless faulty. You must inform us within 10 days from the date of receipt of goods. After this time period, we are unable to accept any faults. The faults will be assessed by our customer service representative and we may also consult with the supplier and/or manufacturer. If the product is found to be faulty, we will ship you a replacement. We reserve the right to charge you the delivery costs.

Refunds
Refunds will only be issued in accordance with our Returns Policy and will only be made to the original account used for payment. In some limited circumstances we may make a refund to an alternative account if the original has been cancelled or is not available. After 30 days from date of purchase, Lexta International Limited will not consider requests for refunds.

Gift Vouchers
Gift vouchers cannot be refunded or returned. They will also not be exchanged for another denomination or tender such as cash. Lexta International Limited will not be responsible for (and is unable to replace) gift vouchers that are lost or stolen.

Customer Communications
Lexta International Limited will communicate with you about your order and the purchased product by phone or by email.

Account holders must provide a valid email address and phone number to Les Basic for this purpose.

We may send you marketing material. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time using the unsubscribe function in the electronic marketing communication.

Links
This website may contain links to other websites. Lexta International Limited is not responsible for the operation of (or content located on or through) any such other website.

Termination
If you breach these terms and conditions, we reserve the right to immediately suspend, terminate or limit your access to this site.

Content Errors
There may be content on this website that contains typographical errors, inaccuracies or oversights relating to product description, product image, price, promotion, special offer or availability. In these cases, we have the right to correct or update content or cancel orders at any time without prior notice.

Security
When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Lexta International Limited makes no warranty in respect of the strength or effectiveness of that encryption and accepts no responsibility for events arising from unauthorised access of the information you provide.

Copyright
All information, text, material, graphics, software and advertisements on this website and the website itself are protected by copyrights, trademarks and other intellectual property rights and are owned by or licensed to © Les Basic and Lexta International Limited.

Any other use of materials on this website, including reproduction for purposes other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of Lexta International Limited is strictly prohibited.

Changes to Terms and Conditions
Lexta International Limited reserves the right to change these Terms and Conditions at any time without providing you with prior notice.